Shipping Policy
A legal disclaimer
Last Updated: November, 2025
Company Name: Desert Quilting Company
Business Location: [Peoria, Arizona]
1. Order & Quilt Intake Processing
For long-arm quilting services, orders are typically processed within 2–4 business days after we receive your quilt top and backing fabric.
For product sales (such as batting, thread, or finished quilts), orders ship within 1–3 business days of purchase.
You will receive a confirmation email once your order or project has been received and entered into our quilting queue.
2. Shipping Options & Delivery Estimates
We ship all orders and quilted items from [City], Arizona via USPS Priority Mail, UPS Ground, or FedEx Home Delivery.
Shipping rates are calculated based on package weight, dimensions, and destination at checkout.
Shipping MethodEstimated Delivery TimeCost
Standard (USPS/UPS Ground)3–7 business daysCalculated at checkout
Expedited (2-Day)2 business daysCalculated at checkout
Overnight1 business dayCalculated at checkout
Note: Delivery times are estimates and may vary due to carrier delays, weather, or seasonal volume.
3. Shipping Your Quilt to Us
Customers are responsible for shipping quilt tops, backings, and any materials to our studio.
We recommend using a trackable and insured shipping method such as USPS Priority Mail, UPS, or FedEx.
Please include your name, contact information, and order form inside the package.
We cannot be held responsible for quilts lost or damaged in transit to our studio.
4. Returning Quilts After Completion
Once your quilting is complete, we carefully package your finished quilt and return it using your selected shipping method.
Each shipment includes tracking and insurance coverage for the declared value of your quilt.
If you would like additional insurance coverage, please request this at the time of your order.
5. Local Drop-Off & Pickup (Arizona Customers)
Local customers are welcome to drop off and pick up quilts in person at our Arizona studio:
📍 12055 w Miner Trail Peoria, AZ 85383
Drop-off and pickup are available by appointment only during business hours:
🕒 Monday - Saturday 8:00 am - 5:00 pm
You will receive an email or text notification when your quilt is ready for pickup.
6. Damaged, Lost, or Delayed Shipments
While we take every precaution to protect your quilt, [Your Business Name] is not responsible for loss or damage caused by the shipping carrier.
If your shipment is damaged upon arrival, please take photos and file a claim directly with the carrier.
We will assist you with any necessary documentation for your claim.
7. Address Accuracy
Please double-check your shipping address before submitting your order.
Packages returned due to an incorrect or incomplete address will incur additional shipping charges for reshipment.
8. Contact Us
If you have any questions regarding shipping or need assistance tracking your quilt, please contact us:
📧 Email: admin@desertquiltingcompany.com
📞 Phone: (763) 458- 7064
🏢 Business Location: Peoria, Arizona